Team Manager - Digital Ecosystem
Emme Art Capital is a European business group and premier destination for art & luxury. Our mission is to promote access to and ownership of exceptional art and luxury items through live auctions, online auctions, private sales and e-commerce. We aim to reshape the world of art & luxury through a renovated and unparalleled client experience. Emme Art Capital owns some of the leading auction houses in Europe and collaborates closely with selected brands, art galleries, antiquarians and trusted partners. Client focus, authenticity, respect, trust, collaboration, curiosity, innovation and entrepreneurship are at the core of our day to day business.
About the digital ecosystem at Emme Art Capital
The digital ecosystem, which includes a marketplace and online auctions, is a key pillar of an ambitious plan to transform the entire business and become Europe’s leading art & luxury player. You will be welcomed into a growing, dynamic and international team, where you will have the opportunity to lead high-impact projects, develop and utilise your professional and personal skills.
About this role
The Team Manager - Digital Ecosystem plays a pivotal role in the strategic and operational development of our digital business. Key tasks include:
- Lead a team of Account Managers and Senior Account Managers. Contribute to the hiring, coaching and development of our talent and to building a strong, dynamic, motivated and impactful team.
- Lead the seller acquisition strategy and operations (market prospection, negotiations, onboarding and business development) to meet P&L targets.
- Lead the P&L, performance and development of a specific category (e.g. Modern and Impressionist Art, Old Masters, Fine Jewellery, Watches, Fashion, etc.) across the digital ecosystem.
- Own the customer, seller and employee experience (CX, SX and EX). Track performance, identify areas of improvement and lead initiatives to ensure an unparalleled experience to customers, selling partners and colleagues.
- Analyze the market, stay up-to-date on industry trends and competitor activity to identify opportunities to improve our offering and stay ahead of the competition.
- Lead high visibility projects across the organization in collaboration with key stakeholders.
- The position is based in our offices in Madrid or Düsseldorf. You will be able to work in a hybrid mode.
About your profile
- 6 - 8 years of experience in consulting, e-commerce, art, fashion, luxury, FMCG or retail.
- Proven people leadership, commercial and analytical skills.
- Proven interpersonal and relational skills.
- Motivation and willingness to learn.
- Highly organized and results oriented with a high degree of ownership.
- Fluency to speak, read and write in English. Fluency in other European languages is a plus (German, Spanish, Italian and/or French).
- Bachelor’s or Master’s Degree from a top-tier university in Business, Engineering, Arts or other related field.
- Knowledge of the art & luxury market and e-commerce platforms is a plus.
We can't wait for you to join our team! If you're ready to take on this challenge and make an impact we want to hear from you! Please submit your application along with your CV to contact@emme-art.com